ZervaSMS opt-in
How the owners and managers who sign up for Zerva consent to text messages from Zerva
Consent is collected on Zerva’s own sign-up form at signup.getzerva.com, where a business subscribes to Zerva. The box is unchecked by default, the person checks it themselves, and consent is never a condition of subscribing to or using Zerva.
The consent box on the sign-up form
From signup.getzerva.com — your details
Your details
Step 2 of 3 · Sample — nothing here is submitted or sent
Message sent immediately after opt-in
Zerva: You’re signed up for setup reminders and support replies from Zerva. Msg frequency varies. Msg & data rates may apply. Reply HELP for help, STOP to opt out.
Check the box and submit to see the confirmation message. Nothing is submitted, stored or sent from this page.
What we send after you opt in
Setup reminderZerva: Your setup form isn’t finished yet. It takes about 10 minutes and saves as you go: https://signup.getzerva.com/setup.html?s=cs_live_a1b2c3 Reply STOP to opt out.
Account is liveZerva: Your account is live. Sign in at https://admin.getzerva.com and your staff guide is in your email. Reply STOP to opt out.
Support replyZerva: Following up on your support request — your floor plan is updated and live. Reply here if anything still looks wrong. Reply STOP to opt out.
How consent is recorded
- The box is unchecked by default and is never checked for you.
- Zerva stores the date and time you checked it, the IP address it came from, and the exact disclosure text displayed at that moment.
- You can subscribe to Zerva without checking it. Everything else about the service works the same either way; we will simply email you instead.
Stopping the messages
- Reply STOP, STOPALL, UNSUBSCRIBE, END or QUIT to any message and the texts stop at once. One final message confirms it.
- Reply HELP or INFO for the name of the sender and how to reach us.
- Reply START to begin receiving them again.
- Message frequency varies. Message and data rates may apply. No marketing or promotional messages are sent through this program.
Questions about this messaging program: inquiries@getzerva.com